Always available | Convenient to use
Pre-sales | Product onboarding | Support
Don't contact call centres or use search engines for technical guidance or help. Let your smartphone do the work.
Connect with thousands of helpars instantly, use live video to visualize your challenge.
to disrupt the global technical help desk and call centre industry by instant and always available support structures?
helpar: directly connecting help seekers with helpars,
allowing companies to transform their community into help desks and technical support.
helpar makes the world's technical expertise and skills easily accessible. A great communication app allows a convenient use for everyone, translating problems into solutions instantly. A great opportunity to find customers and evangelists inside your community who want more then just buy your products. Why not promote them to helpars right now!
Find customers who want more
then just buying products
and let them connect with other customers whenever there is demand
In 2022, 2.8 bn people will use their smartphone every day.
helpar aims to reach 1 bn of those smart phone users with its pre-sales, onboarding and support services.
Can you imagine the supporting power of such a community?
Using the crowd's skills
to build decentralized
will disrupt the
This is how
technical guidance works
in the near future
A global rating system allows only the best helpars to serve help-seekers, building trust and expertise for most of the hardware devices on the market. Let those life hackers, brilliant kids and techies show their skills now.
The helpar algorithm pairs seekers with helpars for clear reasons like speaking the same language or living close to each other. Let our software do the whole work to find the best suitable helpars instantly available for your problem.
tap the button
helpar is built for the users. tap the button to start your help mission and you are immediately ready to specify your problem.
talk to helpars
a live video helps you to discuss potential solutions in the best possible way. just film the object and let helpars understand your situation.
use your fingers
use our helpar marker language and start drawing to explain your problem on your phone in the fastest and easiest way. intuitively use your fingers.
use the wallet
use our hlp token or any other payment system to reward helpars for their efforts. claim tokens from your Original Equipment Manufacturer.
Start to transform your community into decentralized help desks
Always on: We found a great way to transform customers into decentralized help and support units
Support structures are necessary to keep customers satisfied. Modern decentralized applications like helpar offer a great opportunity to utilize hidden skills of a global crowd. Saving overhead costs and providing a long tail of potential solutions are far more effective then inflexible call centre structures.
Existing help desks offer limited services
Only the "best selling problems" are evaluated, trained and finally answered by mostly unexperienced support agents
Service structures produce very high costs
Scalability and availability both come always along with a huge price tag and produce 90.7% indirect service costs
Corporations of all sizes use helpar instead
Instant and convenient access to the world's knowledge and skills, fostered by technology and rewarding hlp tokens
helpar's b2b target groups are corporations of all sizes that aim to transform their customers and communities into decentralized help desks, saving costs massively. The advantages are obvious: customers or users become supporters and helpars while connecting to the brand in an hitherto unexperienced depth.
when your customers
Deliver technical guidance exactly to the point of pain.
Let customers claim interaction time via helpar qr-codes available on products or on supporting websites.
Connect in pre-sales stages, onboarding activities after purchase, or technical support in case of problems.
Stay in control of your customer's touchpoints at any time.
Get your investment for pre-sales,
onboarding and support reimbursed
with helpar's 3 stage
For their efforts helpars get rewarded by companies.
Those rewards can be refinanced by in-app ads (in “must-see” locations) and a marketplace,
in which helpars can use their rewards to buy the companies’ products.
Use this highly profitable system to build sustainable and cost-efficient customer relations.
I invested in helpar, because I believe, this is the new way for
to run their support
A huge opportunity
all around the world
Experience a new way to handle your customers service and product onboarding requests. Built and maintained by decentralized technology and ready to disrupt service and support once and forever. Trust the global crowd.
Replace cumbersome help desks and call centres by flexible scalable decentralized highly committed units. Let your customers use instant help provided by the best helpars available. Paid for their provided solutions not for their presence.
calculate savings based on this fundamental new global approach and become more efficient instantly.
let the best rated helpars talk with your customers to resolve their problems. globally. proven expertise included.
service on. 24/7
global helpar networks deliver a highly effective service and provide their expertise whenever it is needed. always.
innovation made easy. use helpar to be the an innovator in a service that will replace existing ones in near future.
Serving the purpose of connecting the global neighbourhood instantly
helpar smart functions - Technology that helps users to translate problems into solutions
helpar combines key technologies to enable people resolving problems with their technical devices. Instantly. Anonymously. Worldwide. Perfectly usable even for blind or deaf people, or users with low vision.
helpar marker language
communicate problems and solutions via smartphone screen. use icons and draw with your fingers, a new era of communication has begun.
proof of service
our consensus mechanism understands if real help was applied and enables payments.
global bidding process
alway finds the best price/benefit ratio for help seekers based on available experts all around the globe.
value transfer system
claim tokens from manufacturers or watch ads to pay your helpars. easy and fast. fair and transparent.
data monetization share
be in control of your data and participate on data sales. the new way of fair data use, gdpr compliant.
We keep you posted
Get the news: helpar on its way to disrupt help & support
When commitment meets vision
Our executive team
Finance director with 11 years proven track record in all aspects of finance – corporate finance, budget, business planning and control. Profound experience in tax legislation, accounting management, IFRS, IAS. Issuing statutory and group financial reports. Background in regulations of financial intitutions, supervised by the National bank.
Knowledge in leading finance and accounting team, that generates solutions for successful business descisions.
Applying a deep background of Bulgarian tax legislation. Analyzing new business schemes from tax risk point of veiw and provide business with the most appropriate solution. Tax optimization consultancy.
Previous 5 years experience as tax inspector in biggest tax authority subdivision – “Sredetz”, Sofia. Revised and inspected a different range of companies in terms of correct applying CITA, VAT, Personal Income Tax.
• Experienced Financial Officer
• International tax advisor
• Expert in DTT application analysis
One of the leading European online marketing experts with nominations for marketeer of the year in Austria and the Austrian Marketing Award.
• Law Degree
• Technical Degree
• Tax advisor
Great expertise in development of Augmented Reality core software. Team leader of agile software teams with track record.
Founder and CEO at ‘csr & communication’, an internationally operating consulting firm for Corporate Sustainability & Innovation, Stakeholder Relationship Management and Communication to reach the Global Goals.
Studied communication with a strong focus on psychology, academic education in CSR-Management, author and conference speaker. Enthusiastic about the great opportunities the SDGs provide for corporate innovation and embracing Circular Economy for sustainable business innovation.
Academic Programm Director at postgraduate masterprogram “Sustainability & Responsible Management” and lecturer of Business & Management Ethics, CSR and Stakeholder Communication at various universities of applied sciences.
• International Project Experience in Sustainability Strategy
• CSR Communication & Sustainability Reporting in international projects
• ISO 26000, AA1000SES
• Business- and Management Ethics
• Communication- and Media-psychology
Heinz Popovic | Co-founder
Serial entrepreneur for over 25 years, experienced developer of software and automation systems. Bitcoin miner and involvement in cryptocurrencies as well as developer of trading systems.
• Developing software for over 20 years
• Responsible for international ventures
Experienced Senior Marketing officer, over 15 years working for sectors like Telecommunications, financial services and international furniture retail. Serial entrepreneur, delivering marketing concepts for T-Mobile Austria, Deutsche Telekom, One Smart Star, Kika-Leiner or tipp3. Educated PR-consultant, mediator for individuals and companies and certified data protection expert (2018 TÜV-Austria), driving compliant GDPR solutions at national and international companies.
• 9 years head of BTL marketing & sponsoring
• Serial entrepreneurship in technological environments
Teuta Oruci | Co-founder
Innovative thinker with strong decentralisation and blockchain interest and broad expertise in regulated financial markets with proven ability to quickly analyse key business drivers and develop strategies for business growth.
• Operating as CFO/Executive Director with 19 years in regulated financial markets covering investment banking, insurance and asset management
• Acting as trusted advisor to investors and boards, driving value-building entrepreneurial strategies
• Leading activities in international and UK domestic corporate finance, M&A, financial reporting, governance, risk management and restructuring
• Initiating transactions through innovation, critical thinking and connecting people
• Strong commercial acumen supported by deep analytical skills
• Building high potential teams and leading internationally diverse workforce
• Working in highly regulated businesses as an FSA approved person
International experienced researcher, lecturer and developer of software solutions. Advisor to ICO projects in regard of blockchain technology and cloud computing.
• Postdoctoral researcher
• Serial entrepreneur in blockchain projects
• International AI projects
A strong foundation of our success
Our experienced advisors
Over more than 20 years, Gerald has enjoyed a fast paced career at Global #1 brands in the electronics industry. He has been a board member of regional headquarters and served as Vice President and Head of Sales Channels for Samsung Europe, reporting to the CEO of Samsung Europe.
In 2016, Gerald started his own business in IT services. Since then the company has grown to 40 staff and EUR 16m consolidated turnover generated mostly from consulting and services.
Gerald is on board of helpar due to his extensive knowledge of tech support and his vast network in the industry.
Andreas is a serial entrepreneur who holds a Dipl.-Ing. degree (compareable to M.Sc.) as well as finishing his MA in philosophy, which makes him an ideal advisor for the philosophical and technological evaluation of helpar.
Karl Michael Göschka holds a Dipl.-Ing. degree (compareable to M.Sc.) in electrical and control engineering, a Dipl.-Ing. (compareable to M.Sc.) degree in computer science; a Mag.rer.soc.oec (compareable to M.Soc.Ec.Sc.) degree in computer science management, and a doctoral degree in information systems (1999, “Architectures of Web Applications”) from the Vienna University of Technology, all with greatest honors. 07/1994 – 09/2000 he was with the Institute of Computer Technology at the Vienna University of Technology as a research and teaching assistant. During this period he also served as a consultant and headed research co-operations with Ericsson, Siemens, the Austrian Federal Railways, and Frequentis. 1996 – 2003 he assisted Prof. Eier with the supervision of ten Ph.D. students. Awards: 3rd prize at the International Mathematical Olympiade 1985; “GIT promotion award” of the ÖVE 1994 and 1999; “appreciation award” of the Ministry of Research and Transport 1998, dissertation award by the Austrian president 1999.
Focus: Accounting, Consulting and IT solutions, and dont forget dataprotection (GDPR)
Managing director of a subgroup of an international IT company; Commercial director of the largest private IT-Outsourcer in Austria and in the CEE-Region; Studies in business administration at the Vienna University of Economics and Business; Certified finance manager; publicly appointed accountant
Global Business Development and Strategic Sales Expert experienced in leveraging a company’s core strengths to identify and grow new business for world-class organizations.
Talented at quickly identifying and exploiting business opportunities and trends in consumer markets. Entrepreneurial mindset combined with a deep marketing, product development and product launch background. Passionate about building relationships with strong business partners in challenging environments.
Juergen started to get early involved with cryptocurrencies dating back to 2014. Today he is a crypto investor, advisor, and speaker who thinks ahead in terms of what will come next and how it affects our society and businesses. Having a profound and solid experience in the digital Startup ecosystem allows him to have an edge in understanding and being able to evaluate and rate upcoming ICOs. He also speaks and consults on the potential of newer cryptocurrencies such as EOS, IOTA, NEO, and Cardano as well as Bitcoin and Ethereum. Today he acts as well as advisors and tokenization consultant for ICOs and blockchain projects.
Gerhard’s professional career is focused on macro-economical studies, which he publishes since 1999, with a special skill in analyzing currency trends. Since late 2013 he publishes an english issue of his forex work, which he addresses to companies with FX exposure and asset managers. With his asset management company Censeo GmbH he manages currency risks for clients in the private and corporate sector.
Lex Goetz | Co-founder
Over 14 Augmented Reality research- and development projects worldwide and 20+ years inside financial business (developing and working). Lex focuses on results-driven business leadership, excels in presentations and briefings in front of larger audiences.
Having decades of experience in sales and business development, Volker focuses on exploring new market opportunities and coaching. Leading the sales force and developing the bespoke sales strategy is his core activity. He is a serial entrepreneur currently living in Vienna.